Privacy Policy
Effective Date: July 1, 2026
Cart Tracker respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, dashboard, mobile app, tracking services, and related products.
1. Information We Collect
We may collect the following types of information:
Account Information
Name, company name, email address, phone number, billing details, and login information.
Fleet and Cart Information
Cart names, cart numbers, fleet size, assigned locations, device information, GPS tracker IDs, and related operational details.
Location Information
Cart Tracker may collect GPS location data from connected tracking devices or approved mobile app permissions in order to display cart locations, routes, activity, and fleet status.
Payment Information
Payments are processed securely through Stripe. Cart Tracker does not store full credit card numbers.
Technical Information
IP address, browser type, device type, operating system, app usage data, error logs, cookies, and analytics information.
2. How We Use Information
We use information to:
- Provide Cart Tracker services
- Display live fleet and cart locations
- Manage accounts and subscriptions
- Process payments
- Improve app performance and reliability
- Provide customer support
- Prevent fraud, abuse, and unauthorized access
- Send important service updates
3. Location Data
Cart Tracker may use GPS location data to provide fleet tracking features. Location data is used to display cart positions, improve fleet visibility, support operational management, and provide historical activity where available.
Location data is only used for Cart Tracker service functionality. We do not sell location data.
4. Sharing of Information
We do not sell personal information.
We may share limited information with trusted service providers only when needed to operate the service, including:
- Payment processing providers
- Hosting and cloud infrastructure providers
- Mapping and GPS technology providers
- Analytics and support tools
- Legal or regulatory authorities when required by law
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect user information. However, no online system can be guaranteed to be 100% secure.
6. Data Retention
We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and maintain business records.
7. User Choices
Users may request account updates, corrections, or deletion by contacting Cart Tracker support.
Location permissions may be managed through device settings when using a mobile app.
8. Cookies and Analytics
Cart Tracker may use cookies and analytics tools to improve the website, app experience, and service performance.
9. Children's Privacy
Cart Tracker is intended for business and operational use and is not directed to children under 13.
10. International Users
By using Cart Tracker, you understand that information may be processed in countries where our service providers operate.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
12. Contact
For privacy questions, contact us through carttracker.io/contact.
